Slack brings team communication and collaboration into one place so you can get more work done, whether you belong to a large enterprise or a small business. Check off your to-do list and move your projects forward by bringing the right people, conversations, tools, and information you need together. Slack is available on any device, so you can find and access your team and your work, whether you’re at your desk or on the go.
Use Slack to:
• Communicate with your team and organize your conversations by topics, projects, or anything else that matters to your work
• Message or call any person or group within your team
• Share and edit documents and collaborate with the right people all in Slack
• Integrate into your workflow, the tools and services you already use including Google Drive, Salesforce, Dropbox, Asana, Twitter, Zendesk, and more
• Easily search a central knowledge base that automatically indexes and archives your team’s past conversations and files
• Customize your notifications so you stay focused on what matters
Scientifically proven (or at least rumored) to make your working life simpler, more pleasant, and more productive. We hope you’ll give Slack a try.
Having trouble? Please reach out to firstname.lastname@example.org
• New: For something you’ve read but need to come back to later, you can now mark a thread as unread! Hurrah! Long-press on the message you’d like to start from, and then select the option to mark unread from the menu. Yes, you’ve been able to do it with channel messages for a long time, but now, you can do it in threads too. Useful!
Slide into my DMs
Using slack is easy, it’s convenient and I recommend it. The ONE thing that I wish were different is the DMs. I’m in THREE separate workspaces with overlapping members in the group. Sending a DM to one person in one workspace means not seeing the private message thread when sending a DM to the SAME person in another workspace. We have a workspace for the village in which our Burning Man camp lives to communicate with the village leads. We have a camp message to chat amongst us as camp members. Some of us in that camp are involved in an art project that includes other people. There’s no good way to keep up the DMs with the people who also are in my same workspaces across all the workspace. As you can imagine, DMs are usually OT and all over. This is the one thing that could use a tweek, IMO.
Good except for notifications
Overall the app works quite well. Some things are big misses for me though, especially notifications. Putting a lot of detail in hopes it is read by developers as I do want to love the app.
Searching for users when trying to start a DM doesn’t prioritize users you’ve talked to before. I work at a company with thousands of employees, so if I search for someone with a common first name and I don’t know their last name, I have to go through a list of 30 people when I’ve talked to them before and I’d expect them to just come up first.
Messages you read on web or on the app don’t dismiss notifications. I have to go dismiss them all one at a time even though the app should know I’ve read them. Big failing for me compared to something like FB messenger which will know to clear them.
There are no different snooze settings for different days of the week. I don’t work 7 days a week. Why would I want the same snooze settings?
There is no granularity on getting alerts for channels besides give me everything all the time, and give me nothing. If a conversation is happening I want to know about it, but I also don’t want my phone to completely blow up with 50 notifications beeping at me in 10 minutes. It would be much less distracting / annoying to group the messages and notify on configurable intervals
Lastly, if I get a message while snoozed I am not told about it once the snooze ends. This can lead to me not noticing a message for days
Lots of little frustrations
The Slack service is great but the ios app needs either a better thoughtout navigation system or more customizations. There’s so many little things that could be slightly tweaked to make this a better experience.
For instance, all unread channels and 1:1 conversations are automatically moved to the top of the list, which means the list is constantly shifting around, making it very difficult to find the channel I need or go back to the previous channel after switching briefly to see a new message. And when I look for a particular conversation or channel, I have to check two places. The desktop slack app (thankfully) offers an option to turn this off, but not the mobile app.
Settings for the whole app are buried inside channels/conversations. Settings for channels, at least to some degree, are only available on the desktop app. It’s a mess.
And editing a message requires a long press and then a quick tap on a menu that’s partially covered by the home indicator on the iPhone X.
Sometimes my workflow is interrupted by a not-so-helpful on-screen tip, like the one showing me how to swipe horizontally. (I already knew that, and I have work to do.) There’s no way to turn these off or quickly dismiss them, so I must complete each exercise before I’m allowed to use the app.
The list goes on. The updates to the app are frequent but sadly its shortcomings get less priority than silly things like an entire screen to choose the app icon.
Thanks so much for sharing this feedback. We’d love to know more about which specific elements are most frustrating and how we can improve. If you’re willing, please send us a quick note at email@example.com and we’ll get right back to you!
With Family Sharing set up, up to six family members can use this app.